Vacancy Introduction

Come and join our team!

We're looking for a Technical Business Partner to support the optimisation of our systems and processes. If you’re a problem-solver with system administration expertise and love helping people make the most of technology, this could be your next move. Based at our head office at Wherstead Park, this hybrid role offers the opportunity to work closely with stakeholders across the business.

Want to know more? Take a look at our job description for the role here.

Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

What you’ll be doing

You’ll be technical, approachable, and improvement-focused. You’ll need:

• Proven experience in system administration
• Strong troubleshooting and support capabilities
• A coaching mindset and training experience
• Great communication and stakeholder engagement skills
• Project or change management exposure

The person we are looking for 

As a Technical Business Partner, you’ll be the go-to person for all things systems — supporting our teams to make the most of our technology and continuously improve how they work. You’ll provide first-line support for business systems, troubleshoot issues, and proactively identify areas where our platforms can do more.

You’ll lead training sessions, support system changes through their full lifecycle, and engage stakeholders to ensure that every enhancement aligns with operational needs. Whether it’s optimising workflows, configuring solutions, or managing updates, you’ll ensure our tools are being used to their fullest potential.

You’ll also be key in driving user adoption, building relationships across teams, and supporting wider projects focused on system integrations and automation.

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 25 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

Check out the detail of all our colleague benefits here.

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op