Vacancy Introduction

Come and join our team!

We're looking for two Business & Systems Analysts to join our forward-thinking Technology team. This is a brilliant opportunity for someone who enjoys evaluating and improving processes, translating business needs into system enhancements, and delivering smart solutions. Based at our head office at Wherstead Park, this hybrid role offers the chance to make a real impact in a collaborative, people-first environment.

Want to know more? Take a look at our job description for the role here.

Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

What you’ll be doing

As a Business & Systems Analyst, you’ll play a pivotal role in helping us improve how we work by shaping smart, streamlined processes and technology solutions. Day-to-day, you’ll collaborate with stakeholders across the business to evaluate existing systems, identify gaps, and recommend improvements that directly support our strategic goals.

You’ll translate business requirements into clear documentation and process models, ensuring all changes are well understood and deliver real value. Whether it’s mapping workflows, running analysis sessions, or defining testing criteria, you’ll be hands-on in making our systems more efficient and user-friendly.

You’ll work closely with teams across technology, delivery, and automation to bring ideas to life — acting as the essential bridge between technical teams and operational users.

The person we are looking for 

You’ll be analytical, detail-oriented, and an excellent communicator with:

• Experience in IT or Business/Systems Analysis
• The ability to document and present technical information clearly
• Strong stakeholder engagement skills
• Understanding of IT business systems and technologies
• A structured, problem-solving mindset

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 25 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

Check out the detail of all our colleague benefits here.

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op