Team Manager (Food)
FIND OUT WHAT ITS LIKE TO BE A TEAM MANAGER FOR OUR COOP
Meet Morgan, he is one of our Team Managers at Halstead Supermarket in Essex. Morgan demonstrates that as a Team Manager with East of England Co-op, you will have a real opportunity to realise your own potential whilst making a positive difference to your team and local community.
You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store’s community through supporting local causes and events. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don’t need to have worked in this environment before, but you’ll need to show that you can adapt, prioritise, and make quick, smart decisions. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.
- Leading your team and getting involved with all aspects of people management
- Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)
- Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service
- Make sure that your branch is operating safe and legally
- Build relationships with other stores and colleagues and the local community
- Promoting membership
We’re pleased to offer a home delivery service in a number of our stores which is operated by our in-house teams. If there is any requirement to drive and undertake deliveries as part of this role, this will be discussed with you as part of the recruitment process.
The Ideal Candidate
- Previous managerial experience
- Ability to support and motivate others Flexible, hard-working, and confident
- Great interpersonal and communication skills
- Friendly, with a genuine commitment to great customer service
- Good understanding/level of numeracy, literacy, and IT Experience of leading a team would be great but not essential
So why come and work for us? We pay above the full adult rate of pay for all colleagues irrespective of age and we offer our colleagues holiday, pension, and family leave benefits over and above statutory requirements.
Oh, and we offer great colleague discount too! (Including 20% off in our food stores). You will benefit from our award-winning ‘Know-How’ training programme, helping you to achieve your true potential as a Team Manager. Should you have your sights on career progression in the future, we’ve supported lots of our colleagues through Apprenticeships and to develop into managerial and professional roles.
We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps college, caring commitments, or other employment. Our key purpose is to make profit so that we can invest in our local communities rather than provide rich returns to institutional investors.
We pride ourselves on the level of customer service our colleagues provide to our customers. Taking time to chat to a customer who may live alone holds greater value than how many items in a minute you can scan at the checkout.
About the Company
As a co-op we’re a different type of business. We’re owned by our members, and we work for the benefit of people and our communities, not just for profit.
We’re driven by our democratic values which are based around being fair, doing the right thing and caring for all those we deal with. This includes our customers, our suppliers, our environment, and each other. We expect colleagues who work with us to share these values. We’re still a business and we work in a very competitive area so it’s still important that we’re efficient and work to the highest professional standards.
We’ve been able to achieve success for over 150 years because of our people and we encourage applications from individuals from all backgrounds; you reflect the communities we serve! If you would like to join us on the next part of our journey, please follow the instructions on how to apply.
Please note that our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and is subject to change.
East of England Co-op