Vacancy Introduction

Our Team Leader role is newly created and offers many exciting opportunities for someone who may be seeking to “dip their toes” in a management position. A key support to our Team Managers and Branch Managers, you will motivate and lead a team of Customer Service Assistants on shift ensuring the day to day shopfloor operations run smoothly, efficiently and that the store is looking great – remembering that first impressions count!

Role Responsibility

• Lead your team, delegate effectively in line with branch priorities and ensure performance levels are maintained throughout the shift.
• Maintain accurate stock levels whilst considering customer demand for products.
• Control the condition of stock and minimise wastage by ensuring that good handling, rotation and storage routines are followed.
• Ensure you and your team are observing all relevant compliance in branch to maintain a safe and legal environment.
• Build relationships with the local community and promote our membership.

The Ideal Candidate

• Ability to support and motivate others.
• Excellent interpersonal and communication skills.
• Ability to deliver excellent standards with an exceptional eye for detail.
•  A focus for “getting the job done”.
•  Good understanding/level of numeracy, literacy and IT.

Package Description

Your local Coop needs you!

So why come and work for us?
 

·         We pay above the full adult rate of pay for all colleagues irrespective of age and we offer our colleagues holiday, pension and family leave benefits over and above statutory requirements. Oh, and we offer great colleague discount too!

·         Our key purpose is to make profit so that we are able to invest in our local communities rather than provide rich returns to institutional investors.

·         We recognise the challenges people face trying to balance commitments both in and out of the workplace -  perhaps college, caring commitments or other employment.  Yes we operate 7 days a week from early morning well into the evening but we aim to create shift patterns that work for both our Coop and our colleagues.

·         We pride ourselves on the level of customer service our colleagues provide to our customers. Taking time to chat to a customer who may live alone holds greater value than how many items in a minute you can scan at the checkout.   

If these points resonate with you and you would like to work for a business that strives to be the most valued in the East of England then please read on…..

About the Company

As a co-op we’re a different type of business. We’re owned by our members and we work for the benefit of people and our communities, not just for profit.  We’re driven by our democratic values which are based around being fair, doing the right thing and caring for all those we deal with. This includes our customers, our suppliers, our environment and each other. 

We expect colleagues who work with us to share these values. We’re still a business and we work in a very competitive area so it’s still important that we’re efficient and work to the highest professional standards.

We’ve been able to achieve success for over 150 years because of our people and we encourage applications from individuals from all backgrounds; you reflect the communities we serve! If you would like to join us on the next part of our journey, please follow the instructions on how to apply.

COVID-19 Recruitment Statement

Our colleague’s health and wellbeing is our priority and we have taken all reasonable steps to protect our teams in light of the COVID-19 pandemic.

Whilst we have a number of measures in place to make our workplaces COVID-secure, applicants should be aware that the vast majority of our vacancies are for customer-facing roles. Whilst you are not obliged to share the details of any health conditions as part of your application, we would encourage you to consider any Government guidance which might apply to you. The latest advice for clinically vulnerable and clinically extremely vulnerable people can be found here (https://www.gov.uk/coronavirus).

If you would like to discuss a vacancy prior to making an application, please contact hrservices@eastofengland.coop.

East of England Co-op