Vacancy Introduction

Our Sandwich Artists are key to the success of our Subway outlets. Whilst you’ll work within (and be supported by) our Foodstores, this is a different kind of retail.

As someone who prides themselves on providing brilliant service, you’ll love looking after your customers from the moment they approach your counter to the time they leave. You’re passionate about what you do and will enjoy sharing your product knowledge to ensure you build your customer a sandwich as individual as they are!

Food hygiene and preparation is obviously really important to the service we provide and there’ll be different procedures and checks you’ll need to follow to ensure the branch is trading safely and legally.

As a Sandwich Artist, you’ll form part of a skilled, engaged and diverse team representing both the East of England Co-op and Subway brands. We’re proud of our colleagues who work hard to support each other, their branch’s success and the local communities they serve. 

Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our branches exciting! Whilst you don’t need to have worked in this environment before, you’ll need to show a flexible approach and a commitment to providing great customer service. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office colleagues, as well as your in-store team.  ​

Role Responsibility

• Offering a friendly and helpful service to our members and customers
• Food preparation (from ‘back of house’ to in front of the customer)
• Build relationships with other stores and colleagues and the local community
• Working safely and legally, including food hygiene procedures
• Promoting membership

The Ideal Candidate

• Friendly and helpful attitude
• Genuine commitment to delivering excellent customer service
• Great interpersonal and communication skills
• Flexible, hard-working and confident
• Basic level of numeracy and literacy
• Basic IT literacy

Package Description

Alongside a competitive salary, we also offer enhanced employer pension contribution and holiday entitlement, as well as our colleague discount scheme (including 10% off in our Foodstores) – these are just a few benefits of working for us! Full details can be viewed on the ‘Colleague benefits’ section of our website.

You will benefit from our award-winning training helping you to achieve your true potential. Should you have your sights on career progression in the future, we’ve supported lots of our colleagues through Apprenticeships and to develop into managerial and professional roles.

Working Hours

We’re here to serve our communities when they need us, so our colleagues are required to cover a number of different shifts across our trading hours, which include early mornings, evenings and weekends. We promote flexible working arrangements and are happy to discuss different ways of working (please indicate your availability within your application).

About the Company

As a co-op we’re a different type of business. We’re owned by our members and we work for the benefit of people and our communities, not just for profit.  We’re driven by our democratic values which are based around being fair, doing the right thing and caring for all those we deal with. This includes our customers, our suppliers, our environment and each other. 

We expect colleagues who work with us to share these values. We’re still a business and we work in a very competitive area so it’s still important that we’re efficient and work to the highest professional standards.

We’ve been able to achieve success for over 150 years because of our people and we encourage applications from individuals from all backgrounds; you reflect the communities we serve! If you would like to join us on the next part of our journey, please follow the instructions on how to apply.

COVID-19 Recruitment Statement

Our colleague’s health and wellbeing is our priority and we have taken all reasonable steps to protect our teams in light of the COVID-19 pandemic.

Whilst we have a number of measures in place to make our workplaces COVID-secure, applicants should be aware that the vast majority of our vacancies are for customer-facing roles. Whilst you are not obliged to share the details of any health conditions as part of your application, we would encourage you to consider any Government guidance which might apply to you. The latest advice for clinically vulnerable and clinically extremely vulnerable people can be found here (https://www.gov.uk/coronavirus).

If you would like to discuss a vacancy prior to making an application, please contact hrservices@eastofengland.coop.

East of England Co-op