Vacancy Introduction

Co-op Secure Response are looking for a dedicated Profit Protection Advisor to join our team.

Role Responsibility

As a Profit Protection Advisor reporting to the Loss Prevention Manager, you will play a vital role in safeguarding the assets and integrity of the EOE estate. Your responsibilities include investigating theft, breaches of society policy, and misconduct incidents, collaborating with external agencies, and proactively identifying security enhancements. Your ability to work independently, engage effectively with colleagues and the public, and stay updated on industry trends will be crucial in minimising loss and ensuring a secure environment. Join us in delivering excellent security services and contributing to a safer society.

The Ideal Candidate

• Previous retail or loss prevention experience from a retail setting
• Punctuality and the ability to work to agreed timelines
• The ability to work on your own and as part of a team
• Ability to develop effective working relationships
• The ability to communicate and empathise with Colleagues and the general public
• Committed to delivering excellent service to all customers of Security Services
• Professional and self-motivated, including the ability to use own initiative
• The ability to react quickly and embrace change
• The ability to evaluate risk and make suitable decisions
• The ability to develop and maintain up to date professional and technical competence and use this in the achievement of objectives
• Knowledge of ASCONE
• Full driving license
• To qualify for an SIA license guarding/door supervisor/CCTV
• Experience of interviewing individuals in formal situations

Package Description

What’s in it for you

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 25 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Access to our colleague communications app, The Loop
• Enhanced* family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great deals and discounts across 100’s of high street and online retailers
• Financial wellbeing support, including Wagestream®

Check out the detail of all our colleague benefits here.

* Enhanced on statutory terms, subject to service criteria.

We recognise the challenges people face trying to balance commitments both in and out of the workplace -  perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

About the Company

The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, Essex and Cambridgeshire.

Owned by over 260,000 members – including our colleagues – our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.

Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces. 

With a focus on environmental sustainability, we’re proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p. 

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions. 

Find out more at www.eastofengland.coop

Our Recruitment Process

If this is the job for you, simply click ‘apply’. You will be required to register a profile on our careers page. To do this simply click apply. The good news is you’ll only have to register once – after this, it’ll be easier and quicker to apply for any roles in the future too.

Please note that our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and is subject to change.

East of England Co-op