Vacancy Introduction

Come and join our team!

As Overnight Response Officer for East of England Co-op, you’ll play an important role in keeping our businesses and amazing colleagues safe. Furthermore, you’ll help to support and protect our valued Co-op Secure Response clients.

The Overnight Response Officer will support the wider Security team by carrying out assigned duties; these might relate to routine tasks, or in relation to incidents which have occurred during the day, for example. Equally, the Overnight Response Officer may be required to respond to incidents and security observations themselves, as they occur.

This is an overnight position, which entails travel across the East of England. Therefore, its important you’re comfortable with the working hours involved and you’re a confident driver. Ideally, you’ll enjoy your own company too, given lone-working is involved; however, you’ll be fully supported by our 24/7 Alarm Receiving Centre (ARC), as well as our Security Management and wider Society colleagues.

Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

What you’ll be doing

• Respond to incidents and general security observations, as directed by the ARC or Security Management.
• Provide support to colleagues and clients, as well as customers, emergency services, etc, where required.
• Positively represent the Society and Co-op Secure Response in our communities.

As this role will involve regular travel across Cambridgeshire, Essex, Hertfordshire, Norfolk, and Suffolk, a company vehicle will be provided.

The person we are looking for 

• Knowledge and understanding of retail security
• Flexible, hard-working and confident
• Professional and self-motivated
• Able to work alone on own initiative and also as part of a team
• Punctual, both in attendance and in delivery of work against timescales
• SIA DS and CCTV licences
• Full UK driving licence
• Happy to work unsocial hours

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Access to our colleague communications app, The Loop
• Enhanced* family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great deals and discounts across 100’s of high street and online retailers
• Financial wellbeing support, including Wagestream®

Check out the detail of all our colleague benefits here.

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op