Vacancy Introduction

Wherstead Park is a versatile venue with a reputation for putting on great events. Operating as a business within the East of England Co-op family, Its beautiful grounds have been woven into the Suffolk landscape through the generations. The mansion has played host to many walks of life across the years, acting as a family home, party venue, convalescent hospital, a space for war torn children, and more.

In order to strengthen the existing team, an opportunity has arisen for an Administrator to join our busy Events team on a permanent basis. While our operational events colleagues are busy making events happen for our clients, the Administrator will provide vital office based support by maintaining good systems and processes in the office to ensure compliance with a number of tasks ranging from the processing of invoices through to capturing the initial details of event enquiries.  A pivotal member of the team, you will thrive in an environment where no two days are the same and where being a team player is paramount!

If you wish to read more about the role, you can download our job description at the bottom of this page.

Role Responsibility

As an Administrator within the Events Team at Wherstead Park you’ll:

• Understand that no two days are the same and embrace that you will be balancing a number of varied tasks at any one time.
• Issue accurate invoices to clients for booked events and manage incoming invoices into the department.
• Liaise with our clients where required ensuring they receive excellent customer service every time.
• Manage the administration relating to our renowned Christmas party night events creating a hassle free administrative journey for our clients from initial enquiry through to the issue of final invoices.
• Build relationships with colleagues both inside and outside of the direct team creating a ‘stronger together’ approach to the work we do.

The Ideal Candidate

• Great communication and interpersonal skills
• Attention to detail
• Ability to organise and prioritise workload
• Great IT skills
• Previous administrative experience is desirable but not essential
• Personal and professional phone mannerism for enquiries and bookings
• MS Office; including but not limited to Word, Excel, PowerPoint, and Outlook

Package Description

What’s in it for you

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Access to our colleague communications app, The Loop
• Enhanced* family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great deals and discounts across 100’s of high street and online retailers
• Financial wellbeing support, including Wagestream®

Check out the detail of all our colleague benefits here.

* Enhanced on statutory terms, subject to service criteria.

We recognise the challenges people face trying to balance commitments both in and out of the workplace -  perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

About the Company

The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, and Essex.

Owned by over 260,000 members – including our colleagues – our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.

Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces. 

With a focus on environmental sustainability, we’re proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p. 

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions. 

Find out more at www.eastofengland.coop

Our Recruitment Process

If this is the job for you, simply click ‘apply’. You will be required to register a profile on our careers page. To do this simply click apply. The good news is you’ll only have to register once – after this, it’ll be easier and quicker to apply for any roles in the future too.

Please note that our working patterns are non-contractual. The advertised working pattern represents the normal working pattern for the role at time of advertisement and is subject to change.

East of England Co-op