Vacancy Introduction

Join our team at our hugely popular Chelmsford store!

We’re looking for Customer Service Assistants to support our early morning trade, helping us deliver a great start to the day for our customers.

This role is perfect for someone who enjoys working in a fast-paced environment and takes pride in high standards. Your responsibilities will include serving customers, handling deliveries, and producing fresh baked goods, all while maintaining excellent availability, presentation, and store standards.

You’ll be part of a diverse and motivated team, playing a key role in creating a welcoming store experience during our busiest morning hours.

Shift details:

• Early morning shifts from 6:00am to 10:00am, across the week 
• Multiple shift patterns available 

Contract options:

• 4, 8, or 12 hours per week 
• Flexibility to work additional hours may be available 

Please note: Due to the nature of the role and early morning working requirements, applicants must be aged 18 or over. Our working patterns are non-contractual and may be subject to change.

The person we are looking for 

• Friendly and approachable
• A reliable team player
• Effective communication skills
• A positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Have a basic level of numeracy, literacy, and IT Skills

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Stream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op