Vacancy Introduction

Come and join our team!

Are you a passionate and driven leader looking for a new role in the Norwich area?

If so, we want to hear from you! Our store at Lovelace Road is just a stone’s throw away from the University of East Anglia campus. A couple of minutes on foot will take you to Eaton Park, or a couple of minutes in the car will get you to the A140 – the main ring road around Norwich city centre. This is your opportunity to step into a dynamic role where you can make a real impact. You'll be at the centre of our vibrant community, leading a successful store that serves as a cornerstone for our local residents. Join us and be part of something truly special!

Does this sound like you?

• You're a proven leader with a track record of success.
• You possess a passion for retail and a commitment to delivering outstanding customer service.
• Building and motivating a high-performing team is your forte.
• You have a keen eye for detail and ensure adherence to all legal regulations.
• You embrace a dynamic retail landscape and thrive in a fast-paced environment.

Want to know more? Take a look at our job description for the role here.

Our working patterns are non-contractual. Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

What you’ll be doing

• Lead and support the branch team
• Ensure that the branch delivers exceptional standards and customer service
• Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
• Make sure that the branch is operating safe and legally (including acting as the DPS)
• Establish the branch as the convenience retailer trusted most by its local community
• Build relationships with other stores, customers and Head Office/support colleagues
• Promoting membership

The person we are looking for 

You don't necessarily need to have managed a store before - we will provide you with the training and skills you need to succeed - but you will have demonstrated first-class team leadership in previous role(s).

• Experience of working in a food retail or customer service environment
• Great interpersonal skills, able to effectively communicate with stakeholders at all levels
• Commercially astute
• A confident decision-maker
• Driven, determined and resilient
• Good level of literacy, numeracy and IT literacy
• Self-aware, with commitment to continued professional and personal development

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Access to our colleague communications app, The Loop
• Enhanced* family leave and pay arrangements
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great deals and discounts across 100’s of high street and online retailers
• Financial wellbeing support, including Wagestream®

Check out the detail of all our colleague benefits here.

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

East of England Co-op